AI is here to stay, and it is changing how we all do business. It can feel overwhelming to think about what you need to do with your business to stay relevant in the age of AI. The key is to not start with a complete overhaul as you get started. Start small to get some quick wins. Then build from there.

After talking with forty owners and leaders of human-related service firms, the theme that stands out is that AI is a tool, not a replacement. When you dig into it, AI is yet another innovation in a long list of innovations that have upended the world. How you move forward with the tool is up to you.